Are you trying to get in contact with us?
We’d love to hear from you, however, we may have already answered your question – please take a look at the Frequently Asked Questions below.
If you still need further help, please reach out via any of the methods below:
Email: whatalottohelp@whatalotto.co.uk
Phone: 0330 441 1369
Opening Hours:
Our business hours are Monday-Friday: 9.30am-3pm (Excludes Bank Holidays)
If you have to change any details, please contact our Customer Services team on 0330 441 1369.
We will email and pay you automatically within 14 days if you win, you don’t need to check anything. Details of winners and winnings can be found here.
If you want more information please contact us on 0330 441 1369.
Winnings will arrive in your bank account within 14 days from “MBC ELM Limited”.
If you’re thinking of leaving us, please call us on 0330 441 1369 or email whatalottohelp@whatalotto.co.uk and we’ll be happy to help.
Please see our responsible gambling page for more information here.
For details about prizes, proceeds and grants, visit our Good Causes page here.
Please contact our Customer Services team on 0330 441 1369 or email whatalottohelp@whatalotto.co.uk and we’ll be happy to help.
